General Sales Contract (GSC)

Warranty

The physical products sold by OpenSynaps are guaranteed for 2 years, from the date of purchase.

Results

The methods used by OpenSynaps are inspired by traditional treatment methods and have been developed in direct collaboration with specialists. However, given the interpersonal variability (regular use, preexisting conditions and other factors) it is not possible to guarantee, a priori, the effectiveness of a treatment.

Copyrights

The OpenSynaps brand, resources and logos are subject to copyright. The unique OpenSynaps method combining self-hypnosis, operant and subliminal conditioning, sonotherapy, art therapy and breathing is also subject to copyright and belongs directly to OpenSynaps.

Responsibility

The use of OpenSynaps services and products is performed under the sole responsibility of its end user.

Price

The prices of OpenSynaps services are indicated in US dollars or CHF, VAT included.  Prices may vary depending on the store used for purchases (Apple Store, Play Store, Oculus Store, etc.)

Availability

Upon receipt of payment, OpenSynaps undertakes to provide full access to its various services. Nonetheless, it can happen in case of infrastructure problem or update, a temporary unavailability of services.

Payment methods

Depending on the stores used when purchasing OpenSynaps software.

Cancellation /  Refund

Since OpenSynaps dematerialized products are products for immediate consumption, there is no possibility of cancellation or refund. Subscriptions to OpenSynaps services can be canceled on a monthly basis.

Right of return

In principle, there is no right of return nor withdrawal on purchases in the online store of OpenSynaps.

Support / Help

OpenSynaps is committed to providing written support in the event of a problem.

Applicable law and place of jurisdiction

The applicable law is the Swiss law, any dispute will be dealt with by the District Court of the canton of Vaud in Lausanne, Switzerland.